Talk shows are using Facebook, Twitter, LinkedIn, YouTube and many other social networking sites. One important network site most are forgetting is called FriendFeed. Here is a short video, which explains exactly what it is and what is can do for your business.
It’s true, Facebook and other social networking sites such as that allow the user to do many things with the application. But FriendFeed is simply a way to connect and maintain relationships with people. This is especially important when it comes to companies trying to maintain their relationships with their customers. FriendFeed would be a great social networking site to use solely for the purpose of their customers. The customers would like this approach used by companies because customers would view this approach as a way to communicate with their company. It’s an easy way to stay connected and reach people.
According to Duncan Riley’s blog, many people are saying FriendFeed is the new Twitter. FriendFeed aggregates to blogs and social networking services so you can follow your friends and they can follow you. It’s easy to use and allows you to read more than just tweets. Now, companies such as talk shows can follow their audiences and vice versa, to see what their audience is doing, wants, and then act on that feedback. This relationship is more personal and takes less time/interference for both the company and viewer to communicate. More talk shows should begin to use FriendFeed to connect to more of their viewers to form a better relationship.